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Maximizing User Engagement with Effective Customer Service Feedback Surveys
Customer feedback surveys are the bread and butter of today’s product teams. It’s how you gain insights into…
Natasha Berman
May 15, 2024
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Why the Best Startups Are Obsessed With Customer Feedback
The average software startup faces a mountain of challenges in their first few months, such as getting funding…
Natasha Berman
Apr 19, 2024
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6 Ways to Improve Customer Engagement and Reduce Churn
A “good” annual churn rate for SaaS companies, according to recent research published by the CFO Club, is…
Natasha Berman
Apr 10, 2024
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How Publishing a Changelog Can Help You Retain More Users
A high churn rate is every product and marketing team’s nightmare — without a strong and loyal user…
Jen Chin
Apr 09, 2024
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How can PLG Teams Build Better Products from User Feedback?
Learn what user feedback is, why it’s crucial, and how you can enhance your feedback process to elevate…
Jen Chin
Feb 09, 2024
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What is Changelog? 11 Reasons for Keeping a Changelog
In a market where innovation and responsiveness to user needs are paramount for product success, changelogs play a…
Camila Cury
Dec 28, 2023
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Redefining Product Communication: Beamer’s Insights from the Product Marketing Summit
The Product Marketing Summit is a beacon for product marketers, drawing professionals from across the industry to share…
Natasha Berman
Sep 28, 2023
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Beamer Announces $20M Investment from Camber Partners to Amplify its Product Adoption & Engagement Toolkit
We have some amazing news! Since we launched Beamer in 2018 we have become a recognized leader in…
Mariano Rodríguez
Aug 17, 2023
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What is a Good NPS Score for SaaS?
You’ve likely heard the term “NPS” or Net Promoter Score thrown around in terms of SaaS recently and…
Mariano Rodríguez
Mar 01, 2023
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Everything You Need To Know About Retention Marketing
In the realm of customer relationship marketing, acquisition marketing gets quite a bit of attention. After all, acquiring…
Spencer Coon
Jul 04, 2022