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NPS best practices for SaaS
Can you recall how you found out about the last app you downloaded or service you signed up […]

Mariano Rodríguez
Dec 10, 2020
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The key common points of high NPS companies
Think about high NPS companies that set the “benchmark” in terms of good reputations: Nike, Amazon, Apple, Netflix, […]

Spencer Coon
Oct 21, 2020
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Understanding SaaS NPS detractors (and what to do after)
Growing SaaS overtime requires that you not only reach new customers but keep existing customers. Only with both […]

Spencer Coon
Jul 15, 2020