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The Ultimate Guide to Tracking NPS for PLG Teams
Learn how to track NPS effectively, run NPS surveys, identify trends, and elevate your business by understanding customer…
Jen Chin
Feb 23, 2024
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Effective NPS Implementation: A Guide for SaaS Companies
Imagine your product as a high-performance vehicle preparing for a race. Your skilled team of mechanics will rely…
Natasha Berman
Feb 22, 2024
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How to Improve Your Net Promoter Score & Why It’s Important
If you’re a business owner you have likely spent a lot of time, money, and energy on your…
Mariano Rodríguez
Aug 29, 2022
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Best Strategies to Create Loyal Customers for SaaS
The importance of loyalty can be summed up in the cost difference between keeping and earning new customers.…
Mariano Rodríguez
May 23, 2022
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NPS Best Practices for SaaS
Can you recall how you found out about the last app you downloaded or service you signed up…
Mariano Rodríguez
Dec 10, 2020
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The Key Common Points of High NPS Companies
Think about high NPS companies that set the “benchmark” in terms of good reputations: Nike, Amazon, Apple, Netflix,…
Spencer Coon
Oct 21, 2020
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How to Improve your SaaS NPS Score
Your NPS score is much more than another analytics stat to occasionally check and hope you see some…
Spencer Coon
Sep 30, 2020
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Understanding SaaS NPS Detractors (and What to Do After)
Growing SaaS overtime requires that you not only reach new customers but keep existing customers. Only with both…
Spencer Coon
Jul 15, 2020