Why PLG teams prefer Beamer as a better alternative to Canny?

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Tailored to fit your needs.

Customize interactions to match your brand and user experience perfectly. Make every touchpoint feel like a natural extension of your product.

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2-way communication.

Respond to user comments, collect ideas, and share roadmap updates to close the feedback loop.

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Flexible pricing.

Beamer offers flexible pricing plans that don’t leave powerful features out.

Beamer goes beyond basic feedback.

Both platforms can collect and analyze user feedback, but only Beamer can effectively close the feedback loop. From announcing product updates to collecting votes on feature ideas, choose the platform that does it all.

Pricing.
Changelog, posts, and notifications
Customization
NPS
Customer feedback
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The all-in-one user communication platform.

Beamer has every step of your user journey covered. With flexible pricing that adjusts according to your needs, the platform is packed with a suite of tools to drive, analyze, and manage user engagement.

  • Beamer Changelog: Announce your latest product changes and releases in-app or on a customized standalone page. Boost critical announcements with engaging in-app notifications.
  • Beamer Feedback: Hear directly from your users, prioritize their Ideas, and automate the feedback loop.
  • Beamer NPS: Measure and improve customer satisfaction with targeted and perfectly timed NPS surveys.

Collect feedback that leads to a better roadmap.

Canny can collect user feedback, but Beamer shows users that you’re listening. Our platform offers solutions for every stage of the feedback loop.

  • Collect feedback via feature requests, changelog comments, and reactions.
  • Respond directly to feedback in public or via a private Inbox.
  • Send targeted status updates when user suggestions are picked or shipped.
  • Track interactions to improve and iterate your engagement strategies.
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Maximize your reach to elevate user engagement.

Beamer has some of the highest user engagement rates out there because we make it easy for you to reach your users, and even easier for them to reach back out.

  • Engage users wherever they are with in-app, push, and email notifications.
  • Personalize your communication with single-user notifications via API.
  • Enable reactions to get immediate feedback on every update.

“Beamer has always been the frontline to get our customers' opinion and immediate reaction to a product update”

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Tom Barragry

Product Marketing Manager

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“Before Beamer, our product update emails were getting below 50% open rates, and adoption of our new features was low. Using Beamer to replace email, we immediately saw 30% higher adoption with 50% less effort!”

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Paolo Sabatinelli

Chief Product Officer

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“Prior to using Beamer Feedback, our customers were not actively involved in the product development process. They would often contact our support teams, unaware of already released features, and request them. However, since implementing feedback collection and sharing a public roadmap via Beamer Feedback, we have seen a significant decrease of 50% in support volume.”

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Mark de Jong

CEO and Principal PM

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“Beamer is more than a changelog for us, it's a unique channel that helps us engage and build rapport with our customers, cross-sell new products, drive adoption, and reduce churn like never before.”

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Louisa Ive

Senior Product Marketing Manager

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Tried and tested: Beamer is the best customer feedback and communications platform for SaaS product teams

FAQ.

What makes Beamer different from Canny?
How does Beamer improve user engagement compared to Canny?
Can Beamer help in collecting and analyzing user feedback more effectively than Canny?
Which platform offers better customization options, Beamer or Canny?
In terms of pricing, how do Beamer and Canny compare?
Can I integrate Beamer with other tools I use?
Is Beamer suitable for companies of all sizes?
Why is Beamer the best alternative to Canny?