Why the Best Startups Are Obsessed With Customer Feedback
Natasha Berman
Apr 19, 2024
Collect, prioritize and respond to valuable customer feedback in one place. Surface important insights and understand customer needs across segments.
Enable customers to vote on the features that matter. Get more context by having a customer conversation without leaving Beamer.
Automatically update your customers when the features that they value are live with Beamer feedback tool. You can also continuously share your updates with a public roadmap.
Use Zapier to send user feedback directly to your sales or support teams. You can send feedback to Slack channels, email and more.
An inbox view to respond to comments to keep users engaged and updated.
You don’t need to know how to code to use Beamer. Get access to tons of amazing features with a simple click.
User feedback is the best source of ideas to improve your site and product. Increase user satisfaction by showing them you value their input and increase your sales.
Use segmentation to target your user database, send custom announcements and get even more results.
Measure your overall customer experience and satisfaction with Net Promoter Score. Track over time and improve your user engagement.
Prior to using Beamer Feedback, our customers were not actively involved in the product development process. They would often contact our support teams, unaware of already released features, and request them. However, since implementing feedback collection and sharing a public roadmap via Beamer Feedback, we have seen a significant decrease of 50% in support volume.
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