Collect and analyze user feedback.

Hear directly from your customers, prioritize their ideas and share continuous product updates.

Beamer is the #1 customer feedback tool

Beamer feedback user suggestion form
feedback Streamline feedback

Unify all requests in a single place.

Collect, prioritize and respond to valuable customer feedback in one place. Surface important insights and understand customer needs across segments.

  • check 1-click in-app feedback
  • check Log ideas for users
  • check Collect feedback via integration
  • check Add a custom Feedback button
customer feedback tool - comments sample
checklist Prioritize

Validate feature ideas early.

Enable customers to vote on the features that matter. Get more context by having a customer conversation without leaving Beamer.

  • check Vote & comment on Ideas
  • check In-app customer conversations
  • check Add a Priority Score to feedback
customer feedback tool - post flow
all_inclusive Workflow

Close the feedback loop.

Automatically update your customers when the features that they value are live with Beamer feedback tool. You can also continuously share your updates with a public roadmap.

  • check Automatic status tracking
  • check Public & private Roadmap
Beamer integrations - customer feedback tool
extension Integrations

Send feedback to your support teams.

Use Zapier to send user feedback directly to your sales or support teams. You can send feedback to Slack channels, email and more.

  • check 1,000+ third-party apps
  • check API & Webhooks
  • check Social sharing
  • check Wordpress plugin
customer feedback - inbox
inbox Inbox

Respond directly and build user trust.

An inbox view to respond to comments to keep users engaged and updated.

  • check All messages in one place
  • check Respond live
  • check Track interactions
  • check Save for later
Beamer NPS survey tool - installation
file_download Installation

Install in 5 minutes or less. No code and hassle free.

You don’t need to know how to code to use Beamer. Get access to tons of amazing features with a simple click.

  • check No code required
  • check Easy-to-use embed code
  • check Wordpress plugin
  • check Documentation & tutorials

And there's more...

Improve your product based on real user feedback

User feedback is the best source of ideas to improve your site and product. Increase user satisfaction by showing them you value their input and increase your sales.

Try the inbox now
Segment your users

Use segmentation to target your user database, send custom announcements and get even more results.

Learn about segmentation
Gauge user satisfaction with NPS®

Measure your overall customer experience and satisfaction with Net Promoter Score. Track over time and improve your user engagement.

Learn more about NPS®

Beamer is the most loved communication platform by product teams all across the globe.

520% Return on investment (ROI)
3x Improvement in user engagement
40% Reduction in customer churn

Prior to using Beamer Feedback, our customers were not actively involved in the product development process. They would often contact our support teams, unaware of already released features, and request them. However, since implementing feedback collection and sharing a public roadmap via Beamer Feedback, we have seen a significant decrease of 50% in support volume.

Mark de Jong CEO and Principal PM at Timewax
Keep your users in the know!