Streamline feedback
Collect, prioritize and respond to valuable customer feedback in one place. Surface important insights and understand customer needs across segments.
1-click in-app feedback
Collect feedback via integration
Log ideas for users
Add a custom Feedback button
Prioritize
Enable customers to vote on the features that matter. Get more context by having a customer conversation without leaving Beamer.
Vote & comment on Ideas
Add a Priority Score to feedback
In-app customer conversations
Workflow
Automatically update your customers when the features that they value are live with Beamer feedback tool. You can also continuously share your updates with a public roadmap.
Automatic status tracking
Public & private Roadmap
Integrations
Use Zapier to send user feedback directly to your sales or support teams. You can send feedback to Slack channels, email and more.
1,000+ third-party apps
Social sharing
API & Webhooks
Wordpress plugin
Inbox
An inbox view to respond to comments to keep users engaged and updated.
All messages in one place
Track interactions
Respond live
Save for later
Installation
You don’t need to know how to code to use Beamer. Get access to tons of amazing features with a simple click.
No code required
Wordpress plugin
Easy-to-use embed code
Documentation & tutorials
Improve your product based on real user feedback
User feedback is the best source of ideas to improve your site and product. Increase user satisfaction by showing them you value their input and increase your sales.
Segment your users
Use segmentation to target your user database, send custom announcements and get even more results.
Gauge user satisfaction with NPS®
Measure your overall customer experience and satisfaction with Net Promoter Score. Track over time and improve your user engagement.
520%
Return on investment (ROI)
3x
Improvement in user engagement
180%
Increase in new feature adoption
“Prior to using Beamer Feedback, our customers were not actively involved in the product development process. They would often contact our support teams, unaware of already released features, and request them. However, since implementing feedback collection and sharing a public roadmap via Beamer Feedback, we have seen a significant decrease of 50% in support volume. ”
Mark de Jong
CEO and Principal PM at Timewax
Master customer communication with this complete guide. Learn best practices, key channels, essential tools, and how to turn every interaction into lasting customer loyalty.
As I mark my first anniversary as CEO of Beamer, and 6 months since our merger with Userflow,
Change is a constant in the realm of B2B software development. Products are constantly evolving
