Install NPS survey in-app for higher response rates to measure customer satisfaction for your product and latest releases.
View your average NPS over time and identify trends that you can act on. Always be in the know for what your customers want.
View NPS results for specific user groups like role, location, plan, account, industry or anything else to get powerful insights.
Reach out to your users in-app, via email and link for maximum response rate. More responses = better feedback.
Discover common user responses and tag them so you can track important trends. Automated common keyword recognition and manual tagging.
Send automated in-app responses to users based on what score they gave you to increase engagement even more.
Send NPS scores to platforms like Intercom, Zendesk, Zapier and many more to trigger automated workflows and drive retention.
Change the design to perfectly match your website or app. Show users the NPS survey in their own language and increase response rate.
Discover areas for improvement and take action to increase client satisfaction
Evaluate customer loyalty and increase word of mouth promotion for your product
Identify clients that are likely to churn and alert your sales team to take action before they leave