Track and improve customer happiness with NPS®.

Send users surveys and measure customer satisfaction with an easy-to-use and free NPS tool. Get actionable user feedback. No code required.

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Beamer is the #1 customer communications platform for product releases

Beamer NPS survey tool
insights Net Promoter Score

Get NPS feedback to track customer happiness.

Install NPS survey in-app for higher response rates to measure customer satisfaction for your product and latest releases.

  • check Gauge enthusiasm
  • check Set realistic goals
  • check Identify promoters
  • check Create ambassadors
Beamer analytics
assessment Analytics

Track results over time with analytics.

View your average NPS over time and identify trends that you can act on. Always be in the know for what your customers want.

  • check Real-time metrics
  • check Make informed decisions
  • check Filter by event
  • check Export to CSV
Beamer segmentation
call_split Segmentation

Use segmentation to filter results.

View NPS results for specific user groups like role, location, plan, account, industry or anything else to get powerful insights.

  • check Interest guaranteed
  • check Target your public
  • check Send notifications
  • check Segment audiences
Beamer NPS format modes
thumbs_up_down Survey Formats

Multiple widget formats.

Make the widget your own and address your users in the best possible way. Choose between four different NPS widgets like 0 to 10, 1 to 5, and two kinds of reaction ratings!

  • check Customize your survey
  • check Score & emoji mode
  • check Follow-up questions
  • check Ask for user emails
Beamer survey sample
ballot Survey Methods

Send NPS surveys in-app, via email and link.

Reach out to your users in-app, via email and link for maximum response rate. More responses = better feedback.

  • check In-app survey
  • check Email questionnaire
  • check Linked survey
Beamer NPS survey - trends
query_stats Trends and Insights

Identify patterns and organize with tags.

[betatag=”coming soon”] Discover common user responses and tag them so you can track important trends. Automated common keyword recognition and manual tagging.

  • check Identify trends
  • check Look for patterns
  • check Make better decisions
Beamer NPS survey tool - installation
file_download Installation

Install in 5 minutes or less. No code and hassle free.

You don’t need to know how to code to use Beamer. Get access to tons of amazing features with a simple click.

  • check No code required
  • check Easy-to-use embed code
  • check Wordpress plugin
  • check Documentation & tutorials

And there's more...

smart_toy
Auto-response messages

Send automated in-app responses to users based on what score they gave you to increase engagement even more.

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extension
Integrate with your workflow

Send NPS scores to platforms like Zendesk, Zapier, Integromat, Intercom, Pabbly and many more to trigger automated workflows and drive retention.

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palette
Customize look and feel

Change the design to perfectly match your website or app. Show users the NPS survey in their own language and increase response rate.

Try NPS customization

Beamer NPS is loved by product teams all across the globe 💛

520% Return on investment (ROI)
2x Improvement in customer happiness
40% Reduction in customer churn

Beamer has revolutionized our approach to client communication, offering a seamless platform for announcing new features directly within our application. By allowing us to engage with users where they are most active, it ensures timely and effective communication. Furthermore, the integration of the Net Promoter Score (NPS) polling provides invaluable insights into user satisfaction, serving as a pivotal tool for enhancing our product offerings. We have increased user engagement 15% year over year from the comprehensive solutions provided by Beamer.

Josh Pendergrass VP of Engeneering at Broadlume

Read how GetResponse achieved 2x product activation.


Click here for a full case study
Keep your users in the know!
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