Why the Best Startups Are Obsessed With Customer Feedback
Natasha Berman
Apr 19, 2024
Install NPS survey in-app for higher response rates to measure customer satisfaction for your product and latest releases.
View your average NPS over time and identify trends that you can act on. Always be in the know for what your customers want.
View NPS results for specific user groups like role, location, plan, account, industry or anything else to get powerful insights.
Make the widget your own and address your users in the best possible way. Choose between four different NPS widgets like 0 to 10, 1 to 5, and two kinds of reaction ratings!
Reach out to your users in-app, via email and link for maximum response rate. More responses = better feedback.
[betatag=”coming soon”] Discover common user responses and tag them so you can track important trends. Automated common keyword recognition and manual tagging.
You don’t need to know how to code to use Beamer. Get access to tons of amazing features with a simple click.
Send automated in-app responses to users based on what score they gave you to increase engagement even more.
Send NPS scores to platforms like Zendesk, Zapier, Integromat, Intercom, Pabbly and many more to trigger automated workflows and drive retention.
Change the design to perfectly match your website or app. Show users the NPS survey in their own language and increase response rate.
Beamer has revolutionized our approach to client communication, offering a seamless platform for announcing new features directly within our application. By allowing us to engage with users where they are most active, it ensures timely and effective communication. Furthermore, the integration of the Net Promoter Score (NPS) polling provides invaluable insights into user satisfaction, serving as a pivotal tool for enhancing our product offerings. We have increased user engagement 15% year over year from the comprehensive solutions provided by Beamer.
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