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Âvailable for Feedback Pro customers.

Segmentation for Beamer Feedback empowers you to fine-tune exactly who sees your Feedback Widget and Standalone Page, ensuring you gather insights from specific user groups. With easy-to-use filters and URL-based rules, you can customize ideas based on product tier, geography, specific pages, and more. Whether you want to show the Ideas or Roadmap sections to targeted user segments or display them only on certain pages, Segmentation for Feedback gives you the flexibility to collect relevant input and drive meaningful improvements.

What Is Segmentation for Feedback?

Segmentation for Feedback adds a Segmentation panel to your Feedback Settings, enabling you to:

• Target by Segment: Show or hide feedback based on new or existing user segments.
• Target by URL: Restrict feedback ideas to specific pages or routes (perfect for in-app surveys or campaign landing pages).‍
• Combine Rules: Use segment filters and URL rules together for hyper-focused collection.

This ensures your feedback requests reach the right audience, boosting relevance, completion rates, and actionable insights.

Segmentation for Feedback Settings Overview

The Beamer Feedback Settings contain a Segmentation section that is your hub for all feedback targeting rules.

Widget & Standalone Page Filters

• Ideas Section Filters: Control which users see new ideas, both in the widget and on the standalone page.
• Roadmap Section Filters: Determine who can view roadmap items in the widget and on its standalone page.

Segments Ideas by URL Toggle

Toggle the Segments by URL option on to expose a URL input on the Ideas Creation page, so that the Idea appears only on pages that match the URL.

On-the-Fly Segment Creation

Need a new segment mid-setup? Create it right from the Idea or Roadmap configuration screen—no extra tabs required.

How to Configure Segmentation

1. Open Feedback Settings

1. From the sidebar, select Beamer Feedback > Settings.  
2. Scroll the page to the Segmentation section.

2. Define Parent Filters 

Filters added here will impact all Ideas. Additional child filters can be added when you create ideas that will filter specific ideas.

Segments to Show Ideas

Click the segments field and select one or more segments whose users should see all ideas on the Widget and Standalone Page, respectively.

These segments act as the parent filter—ideas will only be visible to users who belong to at least one of the selected segments.

Note: When you also attach segments to individual ideas, those will act as a subset filter, which means:

• The idea will only be shown to users who are part of both the parent segments (set in Feedback Settings) and the segments attached to the specific idea.
• If there’s no overlap between the idea-level segments and the parent segments, the idea won’t be visible to anyone.

This gives you granular control over visibility—ensuring the right ideas show up only for the right users.

Segments to Show Roadmap

Click the segments field and select one or more segments whose users should see the Roadmap section in the Widget and Standalone Page, respectively.

These segments serve as the parent filter for roadmap visibility. Any roadmap item you create will only be shown to users who belong to at least one of these segments.

Note: When you assign segments to individual ideas, those become subset filters within the parent group, which means:

• An idea will only be displayed if the user belongs to both the segments configured here (parent) and the segments attached to the specific idea.
• If there’s no overlap between the idea’s segments and the parent filters, the idea will not be shown to any users.

This ensures your roadmap stays highly relevant to each audience group—perfect for tiered features, regional rollouts, or product betas.

Segments by URL (Optional)

Toggle this option on if you want to control Ideas visibility by page URL.

Once you enable Segment Ideas  by URL in Settings, you’ll see a URL field when creating ideas:

1. Enter one or multiple full URLs (e.g., https://app.example.com/dashboard).
   Separate multiple URLs with a semicolon.
2. Complete your new idea and click Save.
   Your idea will appear only on matching URLs—and only for users in the designated segments.

Frequently Asked Questions

Q: Can I use multiple filters together?
A: Yes! Feedback visibility requires matching all parent-level filters, and at least one of the item-level segments (and URL rules, if enabled).

Q: How quickly do changes propagate?
A: Instantly. Adjust a segment or URL rule, and all affected widgets and pages update in real time—no page reload or extra setup needed.