Help Center

Everything you need to know about getting started with Beamer

How do I get more information on a comment via the Inbox? 

An important part about managing feedback is also digging deeper into the Idea to get more insights. You can ask the user more information and the entire conversation will be available for historical context.

  • Log in to your Beamer account. If you don’t have one, you can sign up for one here.
  • Go to Beamer Feedback.
  • Click on the Comments section.
  • Alternatively, you can access all the Comments from the Inbox on the left panel.

Once you draft a response, you can either send a reply by adding a comment or send a private email.

You can also change the visibility of the comment, status or edit your response from here.

Next, once you are done responding to the comment click on ✔ on the top right corner to close the comment. The notification to respond to this comment will remain until the comment is closed.


Your Data Security and Privacy is our Priority.

At Beamer, we care about our customers’ data and this is how we protect it.

Read our Terms of Service

vpn_key Data Ownership

Your account and data belongs to you and will not be sold in any case. We can delete your account and data upon your request. Learn more chevron_right

lock Encryption

Beamer data is encrypted in transit (advanced TLS protocols and 2,048-bit keys or better) and at rest (using AES 256 encryption with integrity).

dns Access

Customer data is always backed up and uptime is over 99.9%.

workspace_premium GDPR

Beamer is GDPR Compliant and has the Data Processing Agreements in place. Learn more chevron_right

bug_report Penetration testing

Third party network, application and physical security tests are conducted regularly. Learn more chevron_right

Keep your users in the know!