How to Modify the NPS Appearance?

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To modify the appearance of your NPS (Net Promoter Score) survey, follow these customization options:

  • Go to Settings > Appearance.

  • Under the Logo section, upload your custom logo to display on the top-left corner of your NPS standalone page.

  • Ensure the logo is a square image with a minimum size of 50×50 px.

  • Click Upload Logo to select and upload your logo.

  • Under Settings > Appearance, upload a custom favicon for your standalone page.

  • It’s recommended to use a .ico file or an image sized at 32×32 px for best results.

  • Click Upload Favicon to select and upload your favicon.

  • Select the option to use a custom sender domain for your NPS, and configure it to match your domain and email address.

  • To learn more about Custom Domains, refer to this article.

  • You can customize the emojis displayed in the NPS survey using Custom CSS.

  • Go to Settings > Appearance > Custom CSS to modify the design, including custom emojis for ratings.