Help Center

Everything you need to know about getting started with Beamer

How do you create an Idea on behalf of a customer? 

Customer requests can come from different channels. To ensure it’s not lost in a Slack message, Excel, or email, you can create an Idea on behalf of a customer. 

Here’s how you can submit an Idea:

  • Log in to your Beamer account. If you don’t have one, you can sign up for one here.
  • Go to Beamer Feedback.
  • Click on + Create Idea in the top right hand corner .


  • Choose a category to keep your Ideas organised. Click here to learn more about categories.
  • Add a title and the details to the Idea. 
  • (Optional) Choose if you’d like to display the Idea only to a segment of your users.
  • (Optional) Add any notes, which will only be visible internally.
  • (Optional) Click on Preview in the panel to see what the Idea looks like before it goes live. 
  • Don’t forget to hit Save.

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Your Data Security and Privacy is our Priority.

At Beamer, we care about our customers’ data and this is how we protect it.

Read our Terms of Service

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Your account and data belongs to you and will not be sold in any case. We can delete your account and data upon your request. Learn more chevron_right

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Beamer data is encrypted in transit (advanced TLS protocols and 2,048-bit keys or better) and at rest (using AES 256 encryption with integrity).

dns Access

Customer data is always backed up and uptime is over 99.9%.

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Beamer is GDPR Compliant and has the Data Processing Agreements in place. Learn more chevron_right

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Third party network, application and physical security tests are conducted regularly. Learn more chevron_right

Keep your users in the know!