What is a Good NPS Score for SaaS?
You’ve likely heard the term “NPS” or Net Promoter Score thrown around in terms of SaaS
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What is NPS, Why it Matters, and What Can it Do for you?
Running a business today means having an ear for what people want, and that usually
Mariano Xerez.
Nov 5, 2019
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Net Promoter®, NPS®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score℠ and Net Promoter System℠ are service marks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.