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Why the Best Startups Are Obsessed With Customer Feedback

The average software startup faces a mountain of challenges in their first few months, such as getting funding…

Natasha Berman.

Apr 18, 2024

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Push Notification vs. In-App Notification: Which is the Winner in Terms of User Engagement?

You've poured your heart and soul into creating a fantastic app, but let's face it: in today's app...

Natasha Berman.

Apr 15, 2024

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6 Ways to Improve Customer Engagement and Reduce Churn

A “good” annual churn rate for SaaS companies, according to recent research published by the CFO Club, is…

Natasha Berman.

Apr 9, 2024

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How Publishing a Changelog Can Help You Retain More Users

A high churn rate is every product and marketing team’s nightmare — without a strong and loyal user…

Jen Chin

Apr 9, 2024

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How to Use Customer Feedback in Product Development

Leverage customer feedback strategically in the product development process and shaping the product roadmap to analyze insights, prioritize…

Aditi Shah.

Apr 5, 2024

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The Best Customer Feedback Management Tools for 2024

Imagine running a business, and your customers resemble a bustling room full of conversation.

Natasha Berman.

Apr 5, 2024

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10 Engaging SaaS Changelog Examples to Inspire You

Explore 10 compelling SaaS changelog examples and see how leading companies effectively...

Natasha Berman.

Apr 3, 2024

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The Ultimate Guide for Product Release Notes for PLG Companies | Strategies & Examples

This guide covers essential elements for creating impactful release notes to enhance your product communication....

Aditi Shah.

Mar 8, 2024

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How to Make Sense of All Your User Feedback

The feedback economy — or the impact of customer voices in shaping economic growth — in full swing.…

Natasha Berman.

Mar 7, 2024

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The Ultimate Guide to Tracking NPS for PLG Teams

Learn how to track NPS effectively, run NPS surveys, identify trends, and elevate your business by understanding customer…

Jen Chin

Feb 23, 2024