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Why the Best Startups Are Obsessed With Customer Feedback
The average software startup faces a mountain of challenges in their first few months, such as getting funding…
Natasha Berman
Apr 19, 2024
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6 Ways to Improve Customer Engagement and Reduce Churn
A “good” annual churn rate for SaaS companies, according to recent research published by the CFO Club, is…
Natasha Berman
Apr 10, 2024
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How Publishing a Changelog Can Help You Retain More Users
A high churn rate is every product and marketing team’s nightmare — without a strong and loyal user…
Jen Chin
Apr 09, 2024
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How to Use Customer Feedback in Product Development
Leverage customer feedback strategically in the product development process and shaping the product roadmap to analyze insights, prioritize…
Aditi Shah
Apr 05, 2024
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10 Engaging SaaS Changelog Examples to Inspire You
Explore 10 compelling SaaS changelog examples and see how leading companies effectively communicate product updates and inspire user…
Natasha Berman
Apr 04, 2024
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The Ultimate Guide for Product Release Notes for PLG Companies | Strategies & Examples
This guide covers essential elements for creating impactful release notes to enhance your product communication and Product-Led Growth…
Aditi Shah
Mar 08, 2024
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How to Make Sense of All Your User Feedback
The feedback economy — or the impact of customer voices in shaping economic growth — in full swing.…
Natasha Berman
Mar 07, 2024
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The Ultimate Guide to Tracking NPS for PLG Teams
Learn how to track NPS effectively, run NPS surveys, identify trends, and elevate your business by understanding customer…
Jen Chin
Feb 23, 2024
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Effective NPS Implementation: A Guide for SaaS Companies
Imagine your product as a high-performance vehicle preparing for a race. Your skilled team of mechanics will rely…
Natasha Berman
Feb 22, 2024
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10 Tips for Collecting Meaningful Customer Feedback
When Pranav Goyal, a product manager at Pepper Content, a content marketplace that connects businesses with skilled freelancers,…
Aditi Shah
Feb 16, 2024